海外客服(俄罗斯产品线路)

岗位职责

Responsibility1.Maintainandreinforcethecoorperationwithexistingoverseasagents,developpotentialoverseasagents,handleandrespondtodailyinquiriesfromoverseasagents2.Collectmarketinformation,explorenewoverseasagentsandpromotethecompetitiveproducts.3.Managementofaccountsreceivable,strictlycontrolthereceivablestimely.4、Coordinateinternalandexternalrelationshipswithcompany-relateddepartmentsandwithcustomers;5、Handlecomplaintsandabnormaloperationsofoverseasagents.Qualifications1.BachelordegreeinEnglishorlogisticsandfreightforwarding;2.Over1yearoverseascustomerserviceoroverseasoperationexperienceispreferred;3.Englishlevel6andabove,goodcommunicationandcoordinationskills;4.Haveastrongteamspirit;5.Havestronglearningspiritandability.1.维护并加深与责任区域现有代理的合作，开发潜在代理，处理并回复代理日常询价；2.收集责任区域市场信息，推广优势运价；3.领导交办的其它工作事宜。任职条件：1. 大专（含）以上学历,大学英语四级或六级以上；2. 有本行业工作经验1年以上.熟练运用各贸易条款并熟知各航线的特点；3. 有较强的沟通能力、处理突发事件能力和逻辑思维能力；4. 品行端正，积极向上，认真负责，抗压能力强；5. 有清晰的个人职业规划；6. 极强的团队意识与集体荣誉感；7. 熟悉指定货操作流程及维护*代理者优先考虑；8. 优秀的应届毕业生本岗位也可提供就职机会。 职能类别：货运代理关键字：货代外贸物流货运代理客服